FROM THE  1st  APRIL 2023 WE ARE OPERATING A NEW SYSTEM ON HOW YOU CAN BOOK APPOINTMENTS 

How to book an appointment with us

Please speak to one of our receptionists  who will be able to arrange a call back or book an appointment  for you, whichever is the most appropriate.  The receptionist may need to ask you the nature of your symptoms in order to give you the best possible solution.

MORE INFORMATION ON APPOINTMENTS

Please be punctual for your appointment or you may lose it. If you are late you may be asked to wait until the end of the session as other patients will not be kept waiting as a result of your delay.

Non attendance of appointments waste our time and inconvenience to other patients.
Please cancel your appointment well in advance if you cannot keep it so it can be offered to another patient.

Persistent non-attenders will be removed from the practice list.

Need out-of-hours care?

For emergencies: Dial 999 immediately

For medical advice over the phone Dial 111

GP Walk In Centre

For non emergencies you can visit the GP Walk In Centre at:

15 Katie Road
Selly Oak
Birmingham
B29 6JG

Tel: 0121 415 2095

The GP Walk In centre is open every day of the year between 08:00 – 20:00. This includes Christmas Day and all other Bank Holidays.

Alternatively, if your medical query is to seek information on a minor ailment or other medical condition, you may find this in the NHS Health Encyclopaedia provided by NHS Choices.

You can also book routine appointments in advance with a GP at our 3 sites across Birmingham.  You book the appointment via our reception Monday to Friday between 8am and 6.30pm and can book appointments in advance for early mornings and late evenings Monday to Friday and weekend appointments Saturday and Sunday. You can click the links below to get address details.

River Brook Medical Centre Appointment cancellation telephone No. 0121 433 8910

Fernley Medical Centre Appointment cancellation telephone No. 07561 109028

West Heath Surgery Appointment cancellation telephone No. 0121 483 2122