FROM THE 1st APRIL 2023 WE ARE OPERATING A NEW SYSTEM ON HOW YOU CAN BOOK APPOINTMENTS
How to book an appointment with us
Please speak to one of our receptionists who will be able to arrange a call back or book an appointment for you, whichever is the most appropriate. The receptionist may need to ask you the nature of your symptoms in order to give you the best possible solution.
MORE INFORMATION ON APPOINTMENTS
Please be punctual for your appointment or you may lose it. If you are late you may be asked to wait until the end of the session as other patients will not be kept waiting as a result of your delay.
Non attendance of appointments waste our time and inconvenience to other patients.
Please cancel your appointment well in advance if you cannot keep it so it can be offered to another patient.
Persistent non-attenders will be removed from the practice list.
Need out-of-hours care?
For emergencies: Dial 999 immediately
For medical advice over the phone Dial 111
GP Walk In Centre
For non emergencies you can visit the GP Walk In Centre at:
15 Katie Road
Tel: 0121 415 2095
The GP Walk In centre is open every day of the year between 08:00 – 20:00. This includes Christmas Day and all other Bank Holidays.
You can also book routine appointments in advance with a GP at our 3 sites across Birmingham. You book the appointment via our reception Monday to Friday between 8am and 6.30pm and can book appointments in advance for early mornings and late evenings Monday to Friday and weekend appointments Saturday and Sunday. You can click the links below to get address details.
River Brook Medical Centre Appointment cancellation telephone No. 0121 433 8910
Fernley Medical Centre Appointment cancellation telephone No. 07561 109028
West Heath Surgery Appointment cancellation telephone No. 0121 483 2122